Privacy Policy

Who We Are

X-CHASE LLC ("X-CHASE," "we," "us") is responsible for the personal information collected through this website and through our direct correspondence with you.

Information We Collect

Information you provide: your name, organization, title, contact details, and the content of any inquiry or correspondence.

Information you enter in the Antechamber: where you choose to enter a record, the information it asks for — your nationality and country of tax residence; the countries that issued your passports and whether they are valid; your residence status; the country and type of your proof of address; the names and countries of the banks you hold accounts with; whether you are a politically exposed person or a United States person; any history of licenses or regulatory action; the categories your wealth comes from; and a short account of your background. No document, document number, or account number is collected.

Information collected automatically: device and browser type, IP address, pages visited, and similar technical data, collected through server logs and cookies. See our Cookie Notice.

Correspondence

When you write to us directly, by email or otherwise, we hold that correspondence and the personal information it contains under this policy, on the same terms as information submitted through this website.

The Studiolo

Your answers are computed in your browser and are not stored on this website. If you choose to send your portrait, your own email program sends your name and portrait code to the House. The House uses it only for the conversation you asked for, keeps it no longer than 24 months, and erases it on request to privacy@x-chase.com. The Studiolo is for people aged eighteen or over.

How We Use It

We use personal information only to respond to your inquiry, to read the record you enter in the Antechamber, to evaluate a potential engagement and carry out the verification it requires, to operate, secure, and improve this website, and to comply with legal obligations. We do not use it for automated decision-making that produces legal or similarly significant effects.

Legal Bases

Where the EU or UK General Data Protection Regulation applies, we rely on our legitimate interest in responding to inquiries and operating this website, on steps necessary to enter into an agreement at your request, or on compliance with legal obligations. Where required, we rely on your consent, which you may withdraw at any time.

Applicable Law

We handle personal information in accordance with the data protection laws that apply to it. These may include the EU and UK General Data Protection Regulations, the United Arab Emirates Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, and the privacy laws of the United States.

Sharing

We do not sell or rent personal information. We share it only:

• with service providers who support our operations under contractual obligations of confidentiality;
• where required by law or legal process; and
• in connection with a reorganization or transfer of our business, subject to equivalent protections.

International Transfers

Personal information may be processed outside the country in which it was collected. Where required, we apply appropriate safeguards to such transfers, such as standard contractual clauses.

Retention

We keep personal information only as long as necessary for the purposes described above, or as required by law. As a general standard:

• inquiries that do not lead to an engagement are retained for twenty-four months from our last contact;
• records entered in the Antechamber that do not lead to an engagement, including those of applicants the House declines or defers, are retained for twenty-four months from the date they were entered;
• records relating to an engagement are retained for the duration of the engagement and for seven years thereafter; and
• technical logs are retained for twelve months.

Information is then deleted or anonymized.

Security

We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold. Records entered in the Antechamber are readable only by the compliance reviewer and members of the House. No method of transmission or storage is entirely secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

• access, correct, or delete your personal information;
• object to or restrict its processing;
• request portability;
• withdraw consent; and
• lodge a complaint with a data protection authority.

Residents of certain U.S. states may have additional rights under the laws of their state. We do not sell personal information. To exercise any right, contact us at the address below. We will respond within the period required by applicable law.

Children

This website is not directed at persons under eighteen, and we do not knowingly collect their information.

Changes

We may update this policy. The date above reflects the most recent revision.

Contact

info@x-chase.com